What's all this hype about Qryztal Consulting?

There are so many business coaches and life coaches (or even lifecoaches) these days - particularly in Surrey and south west London - so what's so special about Qryztal Consulting?

First things first: we've actually been there. Whatever your problem, we understand and we empathise - out of experience, not because that's what the training says we should do.

Next: we don't have any one-size-fits-all solutions. We work with you to help you find the way forward that's best for you. We don't do quick fixes; instead, we work alongside you to find the right solution - this will probably be unique to you.

It works like this: you speak, we listen, we ask questions, we check that we've understood you. We give you time to tell us all that we need to know. We might ask what seem like strange questions - but as you work through the process it'll all fall into place for you.

Whether you come to us with a business dilemma or something in your life that you want help with, you'll find our relaxed approach is the antidote to any psychological poison that's been building up. We might talk you through some breathing or relaxation exercises if we feel that's going to help you. But in every session with us you'll make as much progress as you yourself are ready for.

Isn't this all rather expensive? Not necessarily. Please don't be put off by what you can or can't afford. You will pay a fair price based on what's involved and your ability to pay.

Don't worry about having to take time out during the working day and having to travel to us. We offer evening and weekend appointments, and we come to you - your home, your place of business, or anywhere that's suitable.

One last thing: we're here for people with real problems. Our vision is to make a positive difference in your life such that you make progress towards your goals. So don't be surprised if we ask you to be absolutely clear about your goals before we work with you to help you attain them.

So, if you're in the London area and want Qryztal to help you, get in touch!

Phone: 07398 200318

Email: consulting@qryztal.com

Freedom

At Qryztal, we believe in freedom.

Freedom to make decisions, based on experience and the current facts of the situation, is vital. Without it, we'd be stuck in a perpetual loop of consultation and indecision. We believe in empowering the person on the ground to make the decision that's needed at the time when it's needed.

Freedom to make mistakes - this is a real test of whether a company is a boring, predictable, rule-bound entity, or whether it appreciates that sometimes things go wrong. When that happens, we support our people and don't criticise or condemn.

Freedom from constraining, overly-paternalistic restrictions - we believe in flexibility and we do everything we can to meet our people's needs with regard to working patterns and time off. We want our people to feel that they can speak to us at any time about anything. Our coaching and consultancy team prioritise staff issues over external work, and as we expand, our support network will grow in order that each person at Qryztal will have a support contact who is independent from their manager.

Freedom to be yourself is perhaps freedom at the highest level - and to define or explain it serves only to limit it. We're proud that our people are individuals, each with their own beliefs, views, interests and preferences. We're also proud that, as part of Qryztal, each person can contribute to the company's development by sharing their thoughts and opinions with our leadership.

It's all about people

We often hear things like this: "Surely the customer comes first. And isn't the customer always right?"

Well... no, and no.

Our priority at Qryztal is to ensure that we support, equip and encourage our people. This starts with our directors, who benefit from each other's skills, abilities and time. In good times and bad, they remain committed to the vision and to seeing things through to the end. More than just business associates, they are friends who share the responsibility for the company and who take an active interest in each other's wellbeing.

As the company grows, we will remain true to this priority. When we need to put formal structures in place to support our people, we will do this without stifling their creativity and personal development. We will provide in-house benefits such as free coaching, with the aim of equipping our people to be the best that they can be.

So, our people come first.

But isn't the customer always right?

No, if they're asking for something that doesn't fit with our vision and our business model. No, if they're demanding a product or service at less than the going rate. And no, if they're requesting something unlawful or something that would facilitate unlawful acts.  Better to turn away a customer, having educated them in some way, than join in the race to the bottom and lose our direction and integrity.

To reiterate, our people come first, as do our values, ethics and integrity as a company. As a result of that, all of us are then empowered to focus on the customer and their needs.

Qryztal - our people

Allow us to introduce ourselves...

Arthur is a Microsoft Certified Systems Engineer.  Enthusiastic and knowledgeable about computers, he heads our computing division - Qryztal Computing. Arthur's knowledge and skills in hardware and software installation and repairs set him apart from the average person who fixes computers. Confident and pragmatic, Arthur inspires and motivates all who work with him.

Andrew has experience (in the public and voluntary sectors) of managing and implementing change and of personal advocacy. His quiet manner conceals a sharp, insightful mind. Skilled at listening to people, he rapidly gains the trust of colleagues and clients. Andrew heads our consultancy and coaching division - Qryztal Consulting - and is our go-to man for unravelling difficult problems.